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Employment Opportunities with GSMISTS

New Troop Start-Up Specialist

Works to successfully support the establishment of multiple new Girl Scout Troops in a designated area through Troop Leader recruitment, mentoring, and girl programming support. Secures parent participation in troop leadership roles, working with them to take over troop leadership after startup period.

Essential Duties and Responsibilities:
1. In partnership with Community Membership Managers (CMM), identify locations (schools, churches, after school programs, etc.) for programs to be held where girls and adults can participate.
2. Secures parent participation in troop leadership roles including; Troop Leaders, Troop Co-Leaders, Troop Chaperone/Drivers, and Troop Bank Account Signors, and ensures the successful completion of membership registration and screening.
3. Delivers programming with a particular focus on STEM in line with the Girl Scout Leadership Experience to members of a newly established troops in targeted areas.
4. Partner with and coach parent volunteers in delivering startup program providing mentoring and coaching in troop leadership roles including troop management, meeting planning, and instruction on providing educational and fun Girl Scouting experiences.
5. Provides professional, superior customer support and follow-up to all internal and external customers, members, volunteers, staff and other community contacts in-person, electronically and by phone.
6. Attends recruitment events with CMMs to support lead generation for new troops, on occasion and as needed.
7. May perform other related duties as assigned.

Learn more about the position

Instruction to apply below

Customer Care Specialist

Provide ongoing courteous and efficient support to all customers by answering phone calls, processing paperwork, and referring and/or connecting customers to appropriate information or staff/volunteer. Assist with a wide variety of administrative and clerical support tasks related to the entry and maintenance of council records and data pertaining to council. Manage Council property rentals process. Perform a variety of retail shop activities, including operating the shop in an organized, efficient, and accurate manner; providing exemplary customer service; processing transactions; tracking inventory; and maintaining an attractive and inviting shopping environment. Project a professional image through in-person and phone interaction and possesses good organizational and record keeping skills.

Essential Duties and Responsibilities

1. Provide Council Shop services, assist customers, serve as cashier, and assist with Shop physical inventory.
2. Maintain records and administer the check-in and out of volunteer resource materials.
3. Perform general maintenance of office equipment, maintain office equipment records, and generate monthly reports.
4. Assist in correspondence, clerical and database management through Salesforce ensuring the absolute security and confidentiality of all council records.
5. Perform duties related to receipting and/or internal financial controls as outlined in Council procedures or as assigned.
6. Perform daily office tasks including outgoing/incoming mail, ordering office supplies, etc.
7. Manage process of Council property rentals for Girl Scout members and external customers; including reserving the property on calendar, receiving payment and other applicable paperwork, and communicate with all applicable parties.
8. Provide professional, superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in-person, electronically and by phone.
9. Support other council staff as needed.
10. May perform other related duties as assigned.

Learn more about the position

Instructions to apply below

Chief Executive Officer

Girl Scouts of Michigan Shore to Shore is seeking a dynamic leader who shares Girl Scout values and brings the qualities, skills, and abilities to lead the council into the future. 

Leadership Qualities 

GSMISTS is seeking a candidate of the highest integrity committed to serving girls from all family, community, and economic backgrounds, and who seeks to engage, empower, and inspire others and to collaborate with diverse stakeholders to create a life-changing experience for girls.  A willingness to model the Girl Scout leadership ideals and assure transparency and accountability are essential.  

Core Competencies 

Candidates must demonstrate broad-based business skills particularly including development and management of comparable budgets, an understanding of financial reporting and compliance, and management of financial and tangible assets; demonstrated understanding, skill, and ability in fundraising or direct sales; demonstrated understanding, skills, and ability in relationship-based leadership resulting in the development of partnerships, organizational visibility, and the engagement of staff and volunteers; demonstrated understanding, skill, and ability in strategy development and planning including execution and accountability; excellent verbal and written communication skills along with an understanding, skills, and ability with internal and external communications and community relations, and an understanding of the nonprofit, governance-based business model including the skill and ability to work collaboratively and transparently with a board of directors. 

Key Objectives 

The following key objectives await the next CEO of GSMISTS: 

 Transformational Leadership:  Undertake energetic, engaged, and collaborative council leadership of both internal and external constituencies, demonstrating a lived vision for the Council.

 Organizational Growth:  Put the Council on a path to reach the next level of organizational and service excellence including development and growth of membership, program, staff, volunteers, and funding.

 Strategy Development and Execution:  Engage to complete, implement, and lead comprehensive, data-driven, stakeholder focused, and visionary strategic and operational plans.

 See the full GSMISTS CEO Position Description

How to Apply

Skilled executives from the world of Girl Scouting, corporate, nonprofit, or other professional backgrounds who are dedicated to providing world-class development opportunities for the young women and girls in northern and western Michigan are invited to apply.  Early applications are encouraged.  Girl Scouts of Michigan Shore to Shore is an equal opportunity employer.  All applications are confidential. 

To apply, e-mail a detailed cover letter and resume to:  

Bob Perodeau, Principal 

Evergreen Executive Source, LLC 


Voice (800) 286 4009


To apply for an available position, please submit a cover letter and resume to Girl Scouts of Michigan Shore to Shore Human Resources:

Girl Scouts of Michigan Shore to Shore
Attn: Human Resources Department
3275 Walker Avenue NW
Grand Rapids, MI 49544

fax: 616.784.8187, Attn: Human Resources

GSMISTS is an Equal Employment Opportunity and Affirmative Action Employer.