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See the current employment opportunities available at GSMISTS below.

Community Membership Manager

Promote and extend Girl Scout program by planning and implementing membership strategies for the cultivation, recruitment and retention of girl and adult members in assigned areas.

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 Essential Duties and Responsibilities:

1. Ensure continuity of Girl Scout program in assigned areas by recruiting, supervising, and developing volunteers who will ensure membership opportunities for girls ages 5-17 of all racial, ethnic, religious, socio-economic and disability groups.  Ensure girl and adult safety through promotion of safe practices.

2. Through analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment of girls.

3. Work with Service Unit volunteers to implement innovative approaches to program ensuring the development and delivery of local collaborative programs aligned to and supporting the Girl Scout leadership experience.

4. Assist Service Unit volunteers with girl and adult member recruitment, mentoring, training, and rectifying conflicts.

5. Support council functions through promotion of council sponsored activities, meetings, and volunteer opportunities.

6. Interpret and promote Girl Scouting to the community.  Cultivate the interest and support of key community leaders, family members, institutions and business organizations.

7. Develop annual operating budgets for membership services, operate within budget, economizing where possible, to ensure quality services are provided.

8. Other duties as necessary and when assigned.

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Finance Assistant

The Finance Assistant supports the finance functions of the Council. Will process accounting transactions to ensure accurate and reliable data necessary for business operations. Is responsible for providing accounting and administrative support to ensure efficient, timely and accurate transactions and reporting within the Finance Department.

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 Essential Duties and Responsibilities:

1. Review and verify for accuracy all invoices, bills, statements and other accounting documents and records; prepare for processing.

2. Perform data entry for accounts payable, credit card transactions, accounts receivable and cash receipting.

3. Assists with the month-end closing process.

4. Assist in the preparation of the Council audit process providing support and information.

5. Perform posting of cash receipts, expenses or other transactions to general ledger and verify accuracy.

6. Assist in preparation of annual vendor 1099s.

7.  Maintains vendor files.

8. Ensure that diversity and pluralism are embraced and incorporated into the work of the council.

9. Other related duties as assigned.

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New Troop Start-Up Specialist

Works to successfully support the establishment of multiple new Girl Scout Troops in a designated area through Troop Leader recruitment, mentoring, and girl programming support. Secures parent participation in troop leadership roles, working with them to take over troop leadership after startup period.

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 Essential Duties and Responsibilities:

1. In partnership with Community Membership Managers (CMM), identify locations (schools, churches, after school programs, etc.) for programs to be held where girls and adults can participate.

2. Secures parent participation in troop leadership roles including; Troop Leaders, Troop Co-Leaders, Troop Chaperone/Drivers, and Troop Bank Account Signors, and ensures the successful completion of membership registration and screening.

3. Delivers programming with a particular focus on STEM in line with the Girl Scout Leadership Experience to members of a newly established troops in targeted areas.

4. Partner with and coach parent volunteers in delivering startup program providing mentoring and coaching in troop leadership roles including troop management, meeting planning, and instruction on providing educational and fun Girl Scouting experiences.

5. Provides professional, superior customer support and follow-up to all internal and external customers, members, volunteers, staff and other community contacts in-person, electronically and by phone.

6. Attends recruitment events with CMMs to support lead generation for new troops, on occasion and as needed.

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Multimedia Designer

 Manages and creates graphics for all council campaigns and publications ensuring that there is compliance with Girl Scout graphic guidelines, are aesthetically pleasing and visually consistent. Responsible for completing website updates and maintenance. Manages/maintains e-correspondence when graphic design is needed (newsletters, social media, blogs, etc.).

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Essential Duties and Responsibilities:

1. Creates and manages all graphic projects, including social media and marketing campaigns, ensuring brand consistency and compliance with Girl Scout graphic guidelines.

2. Completes updates to webpages and ensures consistency and accuracy across website. Collaborates with council departments to keep content and graphics current.

3. Performs all content updates on and manages all assets (copy, documents, and images) related to the council website.

4. Oversees graphic design and web implementation for council e-communication projects.

5. Oversee print production and delivery, including strategies for cost containment and reduction; identify, solicit and manage vendors to fulfill projects on time and within budget.

6. Develop and update strategic print materials and digital graphics regarding membership recruitment.

7. Compile recurring newsletters to ensure up-to-date and relevant information reaches various audiences.

8. Facilitate video editing for recruitment and retention initiatives, in addition to researching current video marketing trends and designing creative video-based story-boards for general branding.

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Placement & Customer Care Specialist

 A key member of the Mission Delivery Team, the Placement Specialist is responsible for providing excellent customer service to potential new member leads, resulting in converting leads to registered girl/adult membership in an assigned geographic area. Provides support for newly recruited volunteers in the application process using customer relationship software and technology. Assists in developing and planning of membership extension in all markets; and plays a key role in identifying and improving lead conversion techniques.

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Essential Duties and Responsibilities:

1. Provide Council Shop services, assist customers, serve as cashier, and assist with Shop physical inventory.

2. Maintain records and administer the check-in and out of volunteer resource materials.

3. Perform general maintenance of office equipment, maintain office equipment records, and generate monthly reports.

4. Guide potential adult & girl members on the Salesforce pipeline through conversion by phone calls, emails, etc.

5. Follows up on new leads and referrals resulting from field activity in a timely fashion.

6. Coordinate the placement of registered girls into appropriate troops.

7. Coordinate the placement of registered adults into appropriate volunteer roles.

8. Assist registered adults through the Criminal Background Check process.

9. Prepare reports and assess gaps, communicating the needs of each community in their assigned geographic territory.

10. Works with cross -functional team to determine or develop innovative techniques to ensure the effective delivery of recruitment strategies.

11. Ensures Girl Scouting is open to all girls and adults by delivering the Girl Scout message of pluralism and diversity to members of the council and the community.

12. Works collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to girl and adult membership.

13. Provide back up to retail shop services including assisting customers, serving as cashier.

14. Provide professional, superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.

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To apply for an available position, please submit a cover letter and resume to Girl Scouts of Michigan Shore to Shore Human Resources:

Girl Scouts of Michigan Shore to Shore
Attn: Human Resources Department
3275 Walker Avenue NW
Grand Rapids, MI 49544

fax: 616.784.8187, Attn: Human Resources

GSMISTS is an Equal Employment Opportunity and Affirmative Action Employer.